Manually Updating Global Address ListIn a Microsoft Exchange/Office 365 environment, the server maintains a list of all of the users called the Global Address List (GAL). Because this list can be large, the version of the list that is accessed from workstations via Outlook is a copy, not a live link. In the normal course of events, the offline copy of the GAL will update by itself but from time to time it is necessary to refresh it manually so recent changes are visible. Outlook 2010/2013
Outlook 2003/2007
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