Cadzow Survey Manager

What Is It?

• A software package designed to help you track and measure the results from surveys and questionnaires in a consistent and easy manner.

• Build your survey in a professional manner with easy setup and entry screens.

• Concentrate on creating your survey and analysing the results.

• Present the survey on screen so that the operator can immediately enter the answers or distribute printed blank surveys for keying in later.

• Collate a wide range of reports which can be printed or emailed. Many reports include graphs for visual impact.

Why?

• Questionnaires and Surveys

• Employee Reviews

• Telemarketing / Lead Generation

• Market Research

• Opinion Polling

• Customer Surveys

• Quality Assurance Surveys

• Training Course Evaluations

• Membership Surveys

• Conference Evaluations

• Trade Show Feedback Forms

• Council & Political Surveys

• Exams/Tests

• Almost any survey or questionnaire…

Who?

• Training Centres and Conference Organisers to track evaluation forms.

• Organisations that conduct telemarketing, lead generation or market research.

• Human Resources Departments.

• Consultants can use it as a tool for collating information for their clients (business; quality assurance; best practice etc). Consultants could build up their surveys, making them better from project to project.

• Can be used in a test or exam situations (by teachers, training organisations etc).

• In fact, it is for anyone that wants to collect information from a range of sources then analyse it (accountants, legal firms, restaurants, associations, politicians etc).

Features: Setting Up Your Surveys

• Ability to set up multiple surveys with different sets of questions.

• Ability to setup different types of questions: Yes/No, Multiple Choice (with a single answer), Multiple Choice (with multiple answers), Written Answer, Image (eg. scanned map or photo), Number, Ranges (eg. 1 to 5; 1 to 10), Percent.

• For each survey, you can easily add, modify or delete questions. You can choose which questions are compulsory:
  

• Ability to “test” surveys and mark them as such, so that they are not included in the survey reports.

• “Survey Headings” can be set up if you want to have different sections.

• Printed blank surveys. The software does the layout of the survey for you. Excellent for In Person, Telephone, Facsimile or Paper responses:
  

• Questions can be modified and rearranged over time.

Features: Entering Survey Results

• Supports various methods of collecting survey answers: in Person, Telephone, Facsimile, Paper, Internet (but answers will need to be keyed into the Cadzow software)

• Some users (eg. Telemarketers) may wish to enter the answers directly into the computer.

• Using either the mouse or keyboard to answer questions.

• Able to skip/branch to later questions.

• Ability to terminate surveys mid survey and give reason.

• Ability to jump back to old questions, in case the respondent wants to change or review their answers.
  

Features: Analyse & Print Reports

• Once the survey answers have been entered, you have instant access to the wide range of reports.

• You can analyse the productivity of your operators, for various surveys and time frames:
  

• Questions can be asked about the surveys:
  

Other Features

• Export survey answers as a text file for mail merging in your word processor.

• Export survey answers into a spreadsheet file for further analysis (such as Microsoft Excel’s Pivot Table feature).

• Export reports to a Snapshot file (to be stored on file, emailed or copied to others; requires Microsoft Snapshot Viewer):
  

• Supervisor can set up respondents to be surveyed and allocate to a particular operator and review answers.

• Operators can view list of respondents to contact.

• For each respondent it tracks which surveys they have done and whether they don’t want to be contacted again.

• Security: two types of access: access to all options and access to only enter survey answers.

• Ability to import from Marketing Pro (a package that contains residents/businesses listings on CD).

• Can be used by multiple users, either on the same computer or across a network.