Outlook — Viewing Email Headers

Email messages contain a lot of metadata which can be useful to troubleshoot delivery problems.

To gather this information:

Outlook for Windows

1. Open the message in question.

2. Click File → Properties:

   

3. Click into the section next to Internet Headers.

4. Press Ctrl-A to highlight everything.

5. Press Ctrl-C to copy the information.

   The headers can now be pasted into a text file, email message etc to be analysed.

Outlook Web Access / Outlook Online

1. In the top right hand corner of the message, click the three dots:

   

2. Select View → View Message Details.

3. Copy the information and choose Close.